AMC (Annual Maintenance Contract)

Transform your product maintenance into a seamless service experience with contract lifecycle management and automated scheduling

AMC Plugin

A Medusa plugin that facilitates maintenance contract management and service automation.

Overview

The plugin enables businesses to transform product maintenance into a seamless service experience. Key capabilities include contract lifecycle management, automated scheduling, and flexible billing.

Features

• Contract Lifecycle Management: Full management of maintenance contracts from creation to expiration
• Automated Scheduling: Automatic scheduling of maintenance services
• Flexible Billing: Support for recurring charges and various billing models
• Revenue Enhancement: Generate recurring revenue through maintenance contracts
• Customer Retention: Improve customer retention via predictable service costs
• Operational Automation: Streamline maintenance workflows

Installation

npm install @tsc_tech/medusa-plugin-amc

Configuration

Add the plugin to your medusa-config.js:

module.exports = {
  plugins: [
    // ... other plugins
    `@tsc_tech/medusa-plugin-amc`,
  ],
}

Run database migrations:

npx medusa migrations run

Storefront Integration APIs

• List AMCs: Retrieve available maintenance contracts
• Variant-Specific Contracts: Get contracts specific to product variants
• Add to Cart: Add maintenance contracts to cart items
• Warranty Information: Fetch customer warranty details

Use Cases

• Product warranty management
• Recurring maintenance services
• Service contract automation
• Extended warranty programs